Official Privacy Policy

Privacy Policy winrm 17 – Protecting Your Personal Data Is Our Priority

Winrm 17 is committed to protecting your privacy and personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). This document clearly and transparently explains how we handle your information.

Updated: 1 January 2026 PDPA 2010 Compliant en-MY ~10 Min Read
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winrm 17 Privacy Score
Assessed against Malaysia's PDPA standards
256-bit SSL Encryption
PDPA 2010 Compliance
No Third-Party Data Sales
Regular Security Audits

Winrm 17 Data Protection Commitment

Six core principles governing how we handle your data

Bank-Grade Protection
All your personal and financial transaction data is protected by 256-bit SSL encryption – the same security technology used by Malaysia's leading financial institutions.
256-bit SSL
Your Data Is Never Sold
winrm 17 has never and will never sell, rent, or disclose your personal data to third-party marketers for commercial purposes without your explicit consent.
No Data Sales
Compliant with Malaysia PDPA 2010
All of winrm 17's data handling practices are in full compliance with the Personal Data Protection Act 2010, Malaysia's primary data protection legislation.
PDPA 2010
Data Control in Your Hands
You have the right to access, correct, delete, or withdraw consent for the use of your data at any time through your account settings or by contacting us.
User Rights
Regular Security Audits
winrm 17's data storage and processing systems undergo regular security audits by independent third parties to identify and address any vulnerabilities.
Independent Audit
Immediate Incident Notification
In the event of any security incident involving your data, winrm 17 will notify you within 72 hours and take immediate remedial action.
72-Hour Notification

Important Note: By using the winrm 17 platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account. This policy applies to all Malaysian users of the winrm 17 platform.

1 Introduction & Scope of This Privacy Policy

This Privacy Policy is published by winrm 17 and applies to all users who access or use our platform at https://winrm17.ws, including the main website, Android and iOS mobile apps, and all associated services.

Winrm 17 understands that privacy is a fundamental right. We do not take lightly the trust you place in us when you register and play on this platform. This policy is written in plain, easy-to-understand language – not confusing legal jargon – so every Malaysian user knows exactly what rights and protections they have.

This policy covers: what data we collect, why we need it, how it is used and protected, how long it is retained, who can access it, and what rights you have over it. Each section is designed to give you a full and transparent picture of winrm 17's privacy practices.

This Policy should be read together with Terms & Conditions and Responsible Gaming Policy winrm 17 for a comprehensive overview of your rights and responsibilities as a member.

2 Personal Data We Collect

Winrm 17 only collects data that is genuinely necessary to provide and improve our services. We do not collect excessive or irrelevant data. The following are the categories of data we collect:

2.1 Data You Provide Directly

Data TypeExampleRequirement
Identification DataFull name, MyKad number, date of birthMandatory – for identity verification (KYC)
Contact DataMalaysian phone number, email addressMandatory – for account communication and security
Financial DataE-wallet details (Touch 'n Go, GrabPay, DuitNow), bank account numbersRequired – for deposits and withdrawals
Address DataMalaysian residential addressRequired for certain VIP tiers
Images / DocumentsMyKad copy, bank statementsMandatory for high-value withdrawal KYC

2.2 Automatically Collected Data

  • Log & Technical Data: IP address, device type, operating system, browser type, date and time of access.
  • Game Activity Data: Betting history, games played (slots, live casino, football, badminton, e-sports, lottery), total bets and winnings.
  • Transaction Data: Records of all deposits and withdrawals, payment methods used (Maybank2u, CIMB Clicks, Boost, ShopeePay, etc.), dates, and amounts.
  • Communication Data: Records of conversations with our customer support team via live chat or email.

winrm 17 no collect sensitive category data such as medical records, religious information, political affiliations, or criminal records unless required by law during the KYC process or fraud investigations.

3 How winrm 17 Uses Your Data

Every piece of data winrm 17 collects is used for a clear and legitimate purpose. We do not use your data for anything unrelated to the services you use. The following outlines how your data is used:

Purpose of UseData Types InvolvedLegal Basis
Identity verification and fraud preventionIdentity data, KYC documentsLegal obligation (AMLA 2001)
Processing deposits and withdrawalsFinancial data, bank account / e-walletContract performance
Account maintenance and securityContact data, technical log dataLegitimate Interest
Sending promotional content and VIP offersEmail address, phone numberConsent (withdrawable)
Platform analytics and improvementActivity data, technical dataLegitimate Interest
Legal compliance and AML reportingTransaction data, identity dataLegal obligation
Customer support and complaint resolutionContact data, communication recordsContract performance
4 Legal Basis for Data Processing

Winrm 17 processes your personal data on one or more of the following lawful bases as recognised under Malaysia's Personal Data Protection Act 2010 (PDPA):

Contract Performance
Processing necessary to deliver the services you request – such as handling your first RM 20 deposit or verifying a withdrawal.
Your Consent
For marketing communications and promotional offers, winrm 17 will only send you notifications if you have given your consent. You may withdraw this consent at any time.
Legal Obligation
Certain processing is mandatory under Malaysian law, including AMLA 2001 (Anti-Money Laundering Act) and KYC requirements set by financial regulators.
Legitimate Interests
For platform security, fraud prevention, and service improvement – provided these interests do not override your fundamental privacy rights.
5 Data Sharing with Third Parties

Winrm 17 does not sell your personal data to any party. However, we may share data with the following categories of third parties under limited and controlled circumstances:

  • Payment Providers: Transaction data is shared with Malaysian payment service providers such as Touch 'n Go, GrabPay, DuitNow, FPX (Maybank2u, CIMB Clicks), Boost, and ShopeePay — solely for the purpose of processing your transactions.
  • Game Providers: Account information (excluding full financial data) is shared with our game software providers solely for the purpose of game access.
  • Legal Authorities: winrm 17 will disclose data when required by a court order, Malaysian law enforcement agencies, or financial regulatory bodies.
  • Identity Verification Services: KYC documents may be verified through third-party automated verification systems that have signed strict data confidentiality agreements with winrm 17.
  • winrm 17 not shared your data with marketing agencies, social media platforms, or any party not listed above.

All third parties we work with are required to sign a data processing agreement and adhere to security standards equivalent to those of winrm 17.

6 Data Retention & Deletion

Winrm 17 retains your personal data only for as long as necessary for the stated purposes or as required by law. The following are our data retention guidelines:

Data TypeRetention PeriodReason
Active account dataFor the duration of active account + 7 yearsAMLA 2001 legal requirements
Financial transaction records7 years from the transaction dateMalaysian tax and financial audit requirements
KYC Documents5 years after account closureAML compliance requirements
Game activity logs3 yearsDispute resolution & fraud analysis
Support chat records2 yearsService improvement & complaint referencing
Marketing data (with consent)Until consent is withdrawnBased on user consent

Once the retention period expires, your data will be securely deleted using industry-recognised data disposal methods. Deleted data cannot be recovered.

7 Data Security – How We Protect Your Information

Data security is more than a tagline at winrm 17 — it is an ongoing technical and operational investment. Below are the concrete security measures we have implemented:

256-bit SSL/TLS Encryption
All data transmitted between your device and winrm 17 servers is encrypted using TLS 1.3 — the highest security standard available.
Strict Access Controls
Only winrm 17 staff who require access to your data are permitted to do so – strictly on a need-to-know basis.
Two-Factor Authentication (2FA)
Diamond and Elite VIP members are required to enable 2FA for login and withdrawals. All members are encouraged to activate 2FA in their account settings.
24/7 Real-Time Monitoring
Our automated security monitoring system detects unusual activity and alerts our security team in real time.

While winrm 17 takes all reasonable measures to protect your data, no security system can guarantee 100% protection against every threat. You also play an important role by keeping your password confidential and not sharing your login credentials with anyone.

8 Your Rights as a winrm 17 User

Under Malaysia's PDPA 2010, you have the following rights regarding the personal data held by winrm 17. All requests will be processed within 30 working days:

Right to Access
Request a copy of all personal data we hold about you.
Right to Rectification
Correct personal data that is inaccurate or incomplete.
Right to Erasure
Request deletion of your data under certain circumstances (subject to legal obligations).
Right to Object
Object to the processing of your data for direct marketing purposes.
Data Portability
Receive your data in a machine-readable format for transfer to another provider.
Withdraw Consent
Withdraw marketing consent at any time without affecting core services.

To exercise any of the above rights, please contact our privacy team at privacy@winrm17.ws or via 24/7 live chat. Please include your account number and request details for faster processing.

9 Cookies & Tracking Technologies

Winrm 17 uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device. Below are the types of cookies we use:

Cookie TypePurposeDurationStatus
Session Cookie Keeps you logged in during an active session Until logout Mandatory
Security Cookies Fraud prevention and session identity verification 30 days Mandatory
Preference Cookies Saves your preferred language, theme, and display settings 1 year Optional
Analytics Cookies Understanding how users interact with the platform to drive improvements 2 years Opt-Out Available
Functional Cookies Enabling the customer support live chat feature Session only Mandatory

You can manage cookies through your web browser settings. However, blocking essential cookies may affect platform functionality. winrm 17 does not use third-party cookies for targeted advertising.

10 Changes to This Privacy Policy

Winrm 17 may update this Privacy Policy from time to time to reflect changes in our practices, Malaysian legal requirements, or technological developments. We are committed to notifying you of any material changes in a meaningful way.

When material changes occur, winrm 17 will:

  • Sending an email notification to your registered address at least 14 days before the changes take effect.
  • Displaying a clear notice on your account dashboard upon login.
  • Updating the "Last Updated" date at the top of this document.

Continued use of the platform after the effective date of any changes constitutes acceptance of the updated Privacy Policy. Previous versions of the Privacy Policy may be requested by emailing our privacy team.

11 Contact winrm 17 Privacy Officer

If you have any questions, concerns, or complaints regarding your privacy and data protection at winrm 17, we're here to listen and help:

Privacy Officer Email
privacy@winrm17.ws
Live Chat (Bahasa Melayu)
24/7 – Response within 3 minutes
General Support
support@winrm17.ws
Privacy Request Response Time
Within 30 business days

For more information about your rights under Malaysia's PDPA 2010, you may contact the Department of Personal Data Protection (JPDP) Malaysia. Please also read Terms & Conditions, Responsible Gaming and FAQ us.

Your Data Is Safe at winrm 17 – Register with Confidence!

Backed by 256-bit SSL protection, full compliance with Malaysia's PDPA 2010, and a strict no third-party data selling policy, winrm 17 is an online betting platform you can trust completely.

SSL 256-bit  •  PDPA 2010 Compliant  •  No Data Selling  •  Secure Withdrawals

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Data Protection
Malaysia PDPA 2010
Bahasa Melayu